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Frequently Asked Questions (FAQ)

Do you ship internationally?

Yes, we deliver worldwide. Shipping costs apply and are calculated at checkout. We offer discounts and promotions all year round, so keep an eye out for exclusive offers.

How long does it take to receive my order?

It depends on where you are located. Orders within Europe are usually delivered within 4–7 working days. Deliveries outside Europe may take between 7–10 working days. You will receive full delivery information in your shipping confirmation email once your order has been sent.

Other questions?

You can contact us via our contact page here. We are happy to help you.

Need more help? Our support team is here for you

SUPPORT

  • @AMOURAOFFICIAL

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Welcome to Amoura

Number 1 in Sweden. We are happy that you are joining us on this fantastic journey. Our goal is to offer you high-quality products that are important for your daily needs – and to do it with the best customer service.

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  • Free Delivery

    Because we want to offer you the best possible shopping experience, we offer our customers free delivery within Sweden

  • Pay later with Klarna

    Pay securely with Klarna, Visa, Mastercard, American Express, Apple Pay, and Google Pay. Try first and enjoy security with fraud protection.

  • 30-day return policy

    Not satisfied? No worries! You can return or exchange the product at any time. We offer a 30-day return or exchange policy from the date you received your order, if for any reason you are not satisfied with your order.

Our guarantee

Fast delivery

Efficiency is our priority: all orders placed before 23:59 are shipped the same day from our warehouse. In addition, we cover the shipping cost for every order, so you always get free delivery.

30-day money-back guarantee

Customers can return the products within 30 days after receiving them.

24/7 customer service

Customer satisfaction is our top priority. You can contact us by email at support@amoura-official.com or via the contact form on our website. We always aim to respond within 24 hours

Pay later with Klarna

We offer Klarna as a payment option. This way, you can shop in peace and pay later.