Terms and conditions

Terms and Conditions

1. Introduction

1.1 These general terms apply to the use of our website and to the purchase of products offered on our website.
1.2 Definitions and interpretations of these terms can be found in Article 26.

2. Acceptance

2.1 You declare and guarantee that:
(a) You are a natural person over 18 years old;
(b) You are legally capable of entering into a binding agreement with us; and
(c) You are not prohibited by law or contract from entering into a legally binding agreement with us.

2.2 We reserve the right to request written confirmation of your right to accept these terms.

2.3 You declare and guarantee that you:
(a) have not been convicted of any computer-related or internet crime; and
(b) have not previously been excluded from purchasing products or accessing the website.

2.4 We reserve the right to deny you access to our website if we consider it necessary or appropriate.

2.5 By placing an order, you declare that:
(a) you have read these terms carefully and in full;
(b) you enter into the purchase agreement solely under these terms;
(c) you accept that the order confirmation is based solely on these terms; and
(d) you agree to comply with these terms.

2.6 If you do not accept these terms, you may not use the website or purchase products.

2.7 You must explicitly accept these terms in order to:
(a) enter information on or through our website; or
(b) purchase a product.

2.8 By visiting our website, purchasing products, or accepting these terms:
(a) you also accept our Privacy Policy; and
(b) you agree to our Acceptable Use Policy.

2.9 We recommend that you print a copy of these terms for your reference.

2.10 If you do not accept these terms, you may not place an order or communicate with us.

3. Personal use

You confirm that you use the website only to purchase products for your own personal, non-commercial use.

4. Prices

4.1 Prices include shipping but do not include taxes, duties, customs fees, or other government charges.
4.2 You are responsible for all import taxes and customs duties.
4.3 We strive for accurate pricing but errors may occur.
4.4 We are not obliged to fulfill orders with incorrect pricing.
4.5 Prices may change at any time.

5. Placing an order

5.1 Orders depend on availability.
5.2 A contract is formed only when we send an order confirmation.
5.3 Products may be shipped separately.
5.4 We may remove or change products at any time.
5.5 We may cancel orders at any time.
5.6 Refunds are issued if an order is canceled after payment.

6. Payment

6.1 Payments can be made via methods shown on the website.
6.2 Discount codes may be used at checkout.
6.3 We may use third-party payment providers.
6.4 We are not responsible for payment provider errors.
6.5 You must provide correct payment details.
6.6 We are not responsible for fraudulent use of your card.
6.7 You may not reverse payments without valid reason.
6.8 You agree to cover chargebacks initiated by you.

7. Delivery

7.1 Delivery is made to the address provided.
7.2 Estimated delivery time is shown at checkout.
7.3 We are not responsible for delays.
7.4 Some addresses may not be eligible for delivery.
7.5 Risk transfers upon delivery.
7.6 Missed deliveries may be rescheduled.
7.7 Additional costs may apply for failed deliveries.
7.8 Delivery time is typically 2–20 days (usually 5–14 working days).
7.9 Import duties are your responsibility.

8. Order cancellation or changes

8.1 Orders can be canceled or changed via email before processing.
8.2 Packed orders cannot be canceled.
8.3 Refunds before receipt may only be possible within 24 hours.

9. Defective products

9.1 Products are standard and not customized.
9.2 No guarantees are provided beyond what is stated.
9.3 Product images may differ slightly.
9.4 Defects must be reported with proof.
9.5 Returns follow the return policy.
9.6 We inspect returned products.
9.7 We will inform you of the result.
9.8 We may replace or refund defective items.
9.9 Non-defective returns may be rejected.

10. Returns and refunds

10.1 The return policy is part of these terms.
10.2 Returns are allowed within 30 days of receipt.
10.3 Return shipping is paid by the customer.
10.4 Items must be returned for refund.
10.5 Items must be unused and in original condition.

11. Coupons

11.1 Coupons may be used at checkout.
11.2 Only one coupon per order.
11.3 Coupons are non-refundable and cannot be exchanged for cash.

12. Acceptable use

You may not misuse the website, hack it, scrape data, or use it for illegal activities.

13. Links

We are not responsible for third-party websites.

14. Copyright

All content is protected by copyright law.

15. Data protection

We use cookies and process personal data according to our Privacy Policy.

16. Viruses

You must not introduce viruses or attempt unauthorized access.

17. Liability

We are not responsible for indirect losses or damages beyond legal limits.

18. Indemnity

You agree to cover losses caused by your misuse of the website.

19. Force majeure

We are not liable for events beyond our control.

20. Changes

We may change these terms at any time.

21. Breach of terms

We may suspend or block users who violate the terms.

22. Termination

We may suspend or terminate access at any time.

23. Effects of termination

Termination does not affect legal rights or obligations.

24. General provisions

Standard legal clauses about enforceability and rights.

25. Governing law

These terms are governed by Chinese law and disputes are handled through arbitration in China.

26. Interpretation

Defines legal meanings of terms used in the document.